Last updated: May 25, 2018
Effect Sense respects your privacy. We store as little personal information about our customers as possible. Technically, email address is the only information we would need to process your order and to send you the download links. However, due to the European Union regulations and Finnish laws, we are required to collect a bit more information than just that.
Effect Sense (“we”, “us”, or “our”) is registered in Finland with a business ID 2808523-7 and is owned and run by Pyry Survo. Our website address is: https://effectsense.com.
When you place an order at the Checkout page, the following information (“Customer Data”) you provide is collected by us:
The Customer Data is collected for two reasons:
The Customer Data will not be disclosed to third parties. The Customer Data will not be distributed outside the EU or the EEA. The Finnish tax authorities may require us to pass on the data to them for tax reporting purposes.
When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
Newsletter mailing list
By registering on the mailing list or for the newsletter, your email address and name will be added to our contact list. We may use the contact list to send you email messages containing information of commercial or promotional nature concerning Effect Sense. Your email address will also be added to this list if you checked the “YES, join the free Effect Sense email newsletter” box during checkout and made a purchase. We do not use our contact list to create custom audiences or retargeting groups on Facebook or any other marketing platform without your clear consent.
If we ever switch to another email address management and message sending service, we upload our contact list on their server and start sending our newsletters using their service.
If you submit a contact form at the Contact Us or Multi-user License page, the information and the message you provided will be automatically sent to Effect Sense email inbox on our web hosting server. We will use the contact form submission for customer service purposes. We do not store email addresses or other information sent via contact form submissions on any list. We do not use the information submitted through contact forms for marketing purposes.
The essential cookies used by our web shop functionalities include adding products to your shopping cart and completing a purchase. Without these cookies our web shop wouldn’t work. Cookies used to collect website traffic analytics are generated by Google Analytics and are stored by Google on servers in the United States. These statistics help us to analyze how users browse our site. User behaviour data collected by Google Analytics is anonymous and cannot be used to track or identify an individual user.
SoundCloud widget (SoundCloud Limited)
YouTube video widget (Google Inc.)
Our site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will normally be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website provider. The IP address transmitted from your browser by Google Analytics will not be associated with any other data held by Google.
You can stop data being collected by Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer. This prevents the future collection of your data when visiting this website: Disable Google Analytics.
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/.
The customer data collected at checkout will be stored at Effect Sense servers and bookkeeping records for at least 6 years according to Finnish laws. However, to provide great customer service, we try to store the names and email addresses of our customers on our servers for as long as Effect Sense website is running and selling sound effects. Why? If you ever need to download your sound effects again, we can see your order history and quickly send you the new download links. Also, we can send you an email message if we ever release a free update to the products you purchased. However, if you wish your order history and other information to be deleted from our servers, just contact us and your data will be removed.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you subscribe to our newsletter, your name and email address you provide during the subscription process are retained indefinitely. You may subscribe at any time and your data will be removed from our MailChimp mailing list.
Google Analytics retains the anonymous visitor data from our site for 50 months.
We may process personal data relating to you (the “User”) if one of the following applies:
The data is processed at our operating offices in Finland and in any other places where the parties involved in the processing are located.
Depending on your location, data transfers may involve transferring the your to a country other than your own. To find out more about the place of processing of such transferred data, you can check the section containing details about what personal data we collect and why.
You are also entitled to learn about the legal basis of data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard our data.
If any such transfer takes place, you can find out more by checking the relevant sections of this document or inquire with Effect Sense using the information provided in the contact section.
If you have made a purchase on this site, have left comments, or have subscribed to our newsletter, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You have the right to withdraw consent where you have previously given your consent to the processing of your personal data. Also, you have the right to bring a claim before your competent data protection authority.
Effect Sense (Y-tunnus 2808523-7)
Our website uses Secure Sockets Layer (SSL) technology to protect the information you provide. The data is stored on secure servers in Finland owned by a Suomen Hostingpalvelu Oy, a reputable Finnish web hosting service.
If a data breach occurs and is noticed by us, we take immediate action and send email messages to inform our customers and newsletter subscribers about it. We may also post a news article about the breach on our blog.
Your personal data may be used for legal purposes by us in court or in the stages leading to possible legal action arising from improper use of our sound effects, website, or related services.
You declare to be aware that we may be required to reveal personal data upon request of public authorities.
System logs and maintenance
For operation and maintenance purposes, our web hosting service (Suomen Hostingpalvelu Oy) collects your IP address and usage data to their log. The system log maybe be accessible by the Suomen Hostingpalvelu Oy’s employees if needed for maintenance or security purposes.
Should the changes affect processing activities performed on the basis of your consent, we shall collect new consent from you, where required.
Our site uses Secure Sockets Layer (SSL) technology to protect your information. The checkout page interacts with PayPal Express Checkout, an established PCI-DSS compliant third-party credit card processing vendor via SSL links, to handle the actual private and secure transactions.
We do not store or process credit card or debit card numbers on our servers or systems. We cannot see your credit card or debit card numbers at any point.